Tikka Consulting
Tikka is a Melbourne based IT consulting firm that excels in delivering tailored IT and business management services and solutions. With a relentless commitment to excellence, Tikka sets itself apart through its exceptional provision of cutting-edge technology strategies and expert guidance. We are dedicated to helping organisations harness the power of technology to optimise their operations, enhance their security, and achieve their business objectives. Our team of seasoned consultants possesses a wealth of industry knowledge, ensuring our clients receive tailored solutions that align perfectly with their unique challenges and goals. At Tikka, we don't just meet expectations; we exceed them by consistently delivering top-tier services and innovative solutions that empower businesses to thrive in today's dynamic digital landscape
LEADING INDUSTRY CONSULTANTS
Our Services
We provide a range of services.
These services are designed to meet the diverse needs of our clients in various industries and sectors.
Secure and streamline user access with comprehensive identity and access management solutions. Identity Governance and Administration (IGA), Privileged Access Management Solutions (PAM)
Expert delivery of complex programs and projects with proven methodologies and skilled leadership.
Seamlessly connect systems and applications, like PRODA and Services Australia, via robust REST APIs, web services, SOAP, and GraphQL.
Provision of experienced IT professionals for short- and long-term engagements, including Architects, Designers, Business Analysts, Testers, Help Desk Officers, and more.
More About Tikka Consulting
Established in March 2022, Tikka Consulting PTY LTD, based in Victoria, is a specialist IT and Management consultancy serving blue-chip clients and recruiting only the highest calibre of candidates. Tikka Consulting now employs a handful number of consultants and is entrusted with clients’ project portfolios approaching 20 million dollars.
Australian-owned and operated, Tikka Consulting provides outstanding programme and project management, business analysis, strategic planning, and specialist technical expertise to deliver high-quality technology solutions successfully. Tikka Consulting embraces a situational approach to project methodology so our consultants can tailor bespoke delivery of the expected value from successful project outcomes. With a client portfolio spanning many industry sectors, Tikka Consulting is amongst the preferred project partners for some of Australia’s well-known corporations, universities, and government organisations.
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IT Services On-Demand
At Tikka, we understand that IT challenges can arise at any moment, and when they do, you need a reliable partner by your side. That's why we're just a phone call away, ready to assist you with all your IT consulting needs.
Whether you're facing a technical glitch, need immediate advice, or simply want to discuss your IT strategy, our team of expert consultants is here to help. With years of experience and a deep understanding of the ever-evolving IT landscape, we're your lifeline to seamless technology solutions.
Testimonials

Sasha Ristic
Digital Engagement Manager at Holmesglen Institute
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Tikka Consulting specialises in Identity and Access Management Melbourne services, providing comprehensive IAM consulting Australia wide. We also specialise in PRODA integration, Services Australia APIs, and government compliance solutions for Aged Care, childcare, and NDIS providers.
Our Expertise in the Aged Care Industry:
• ACFI claims automation & funding integration
• Home Care Package software with PRODA
• B2B device authentication setup
• Aged Care Provider Portal integration
• GPMS (Government Provider Management System) integration
• Support at Home programme integration
• Digital transformation for aged care & childcare
• Government healthcare API integration
Our team also excels in IAM implementation Victoria, delivering cutting-edge Identity Governance and Administration solutions to enterprises across Melbourne and beyond. As expert IGA consulting Melbourne professionals, we offer complete IGA implementation services tailored to your organisation’s unique security requirements and operational workflows.
Our Privileged Access Management expertise extends throughout Australia, with specialised PAM consulting Australia services and PAM implementation Melbourne projects that strengthen your security posture. Our identity management consulting practice helps organisations establish robust frameworks for managing user identities, access rights, and privileged accounts across their entire IT infrastructure landscape.
For healthcare and social services sectors, we provide specialised IAM for aged care providers, seamlessly integrating API integration aged care systems with Services Australia integration capabilities. Our PRODA integration services ensure smooth connectivity with government platforms, while our aged care API integration solutions streamline operations for Victorian aged care facilities. We also deliver childcare management systems integration and NDIS software integration to support the community services sector’s digital transformation initiatives.
Our comprehensive aged care digital transformation services leverage healthcare IAM solutions and aged care security compliance frameworks to modernise legacy systems. Through strategic API integration consulting Melbourne engagements, our government API integration expertise, and Services Australia PRODA specialisation, we enable seamless B2B device authentication and REST API development Melbourne projects that drive operational efficiency.
With deep expertise in healthcare systems integration and aged care technology consulting, combined with enterprise access management capabilities, Tikka Consulting serves as your trusted IAM consultant Melbourne partner. Our identity management Victoria practice and access management consulting Australia services deliver sustainable solutions. Whether you need an API integration specialist Melbourne or comprehensive identity governance support, our team brings proven methodologies and industry best practices to every engagement, ensuring your organisation achieves its security and compliance objectives while enabling business growth and innovation.
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Frequently Asked Questions
Q: What is PRODA integration?
A: PRODA (Provider Digital Access) integration is an online identity verification and authentication system provided by Services Australia. Tikka Consulting specializes in PRODA integration services in Melbourne, helping healthcare and aged care providers securely connect their software with government platforms like HPOS (Health Professional Online Services), NDIS Provider Portal, and the new GPMS (Government Provider Management System). We design and implement B2B Device integration, allowing your systems to automatically submit Medicare claims, DVA claims, and NDIS payment requests without manual login. Our PRODA integration expertise ensures your organization meets the new Aged Care Act 2024 digital readiness requirements.
Q: Who provides Services Australia integration in Melbourne?
A: Tikka Consulting provides specialist Services Australia integration services in Melbourne and across Australia. We are experts in connecting healthcare, aged care, and child care software systems with Services Australia’s government platforms including PRODA, HPOS, Medicare APIs, and the new GPMS. Our team has extensive experience delivering API integration, B2B device setup, and end-to-end government systems integration for Melbourne organizations. We work with aged care providers, healthcare facilities, universities, and government agencies to ensure seamless, secure, and compliant integration with Services Australia’s digital infrastructure. As a Melbourne-based IAM and API integration specialist, we understand the unique requirements of government integration consulting in Victoria.
Q: How to integrate with aged care government systems?
A: Integrating with aged care government systems requires expertise in PRODA, GPMS, and Services Australia APIs. Tikka Consulting delivers comprehensive aged care government integration services in Melbourne including: (1) PRODA account setup and B2B device registration, (2) GPMS access preparation for the new Aged Care Act 2024, (3) API integration with Services Australia platforms for automated claiming and reporting, (4) Healthcare Identifiers (HI) Service integration, (5) My Health Record connectivity, and (6) Serious Incident Response Scheme (SIRS) reporting integration. Our aged care IT services cover the complete integration lifecycle from requirements analysis to testing, deployment, and ongoing support. We ensure your organization achieves digital readiness for government B2G (Business-to-Government) requirements while maintaining compliance with the Aged Care Quality Standards and Privacy Act.
Q: What IT consulting services does Tikka Consulting provide in Melbourne?
A: Tikka Consulting provides IT consulting in Melbourne with a focus on complex integration, project and program management, and ongoing technology support for government, education, and aged care organisations.
Q: How does Tikka Consulting support aged care IT services in Melbourne?
A: Tikka delivers aged care IT services in Melbourne by managing infrastructure, devices, and integrations that support clinical and care systems, while ensuring reliability, security, and compliance for providers.
Q: What is included in Tikka’s aged care IT support in Melbourne?
A: Aged care IT support includes day-to-day technical assistance, end to end integration development, incident resolution, vendor coordination, and proactive improvements to networks, endpoints, and key applications used in residential and community care.
Q: How does Tikka handle Services Australia integration in Melbourne?
A: Tikka Consulting designs and delivers Services Australia integration in Melbourne, including API and B2B connections, PRODA-related workflows, and secure data flows between provider systems and government platforms.
Q: What identity and access management (IAM) services does Tikka offer in Melbourne and across Australia?
A: Tikka specialises in Identity and Access Management in Melbourne and provides IAM consulting across Australia, helping organisations design roles, access controls, and governance processes that protect critical systems and data.
Q: Can Tikka help with API integration services across Australia?
A: Yes, Tikka provides API integration services across Australia, connecting legacy and modern systems so data moves reliably between line-of-business applications, cloud platforms, and government or sector-specific services.
Q: Does Tikka provide managed IT services for government organisations in Melbourne?
A: Tikka supports government and public sector organisations in Melbourne with managed IT and project-based services, combining technical capability with program management to deliver compliant, secure outcomes.
Q: Who does Tikka Consulting primarily work with?
A: Tikka Consulting works with government agencies, universities, and aged care providers, with a strong focus on identity, integration, and technology-enabled transformation projects in Melbourne and across Australia.
Q: Why do organisations choose Tikka for IAM and API integration in Melbourne?
A: Organisations choose Tikka for IAM and API integration in Melbourne because of its blend of enterprise project experience, hands-on integration delivery, and sector knowledge in government and aged care.
Q: Does Tikka Consulting work with clients outside Melbourne?
A: Yes, while Tikka is based in Melbourne, the team supports IAM consulting, API integration, and strategic IT initiatives for clients across Australia through a mix of onsite and remote engagement.
Q: What is PRODA integration?
A: PRODA (Provider Digital Access) integration is an online identity verification and authentication system provided by Services Australia. Tikka Consulting specializes in PRODA integration services in Melbourne, helping healthcare and aged care providers securely connect their software with government platforms like HPOS (Health Professional Online Services), NDIS Provider Portal, and the new GPMS (Government Provider Management System). We design and implement B2B Device integration, allowing your systems to automatically submit Medicare claims, DVA claims, and NDIS payment requests without manual login. Our PRODA integration expertise ensures your organization meets the new Aged Care Act 2024 digital readiness requirements.
Q: Who provides Services Australia integration in Melbourne?
A: Tikka Consulting provides specialist Services Australia integration services in Melbourne and across Australia. We are experts in connecting healthcare, aged care, and child care software systems with Services Australia’s government platforms including PRODA, HPOS, Medicare APIs, and the new GPMS. Our team has extensive experience delivering API integration, B2B device setup, and end-to-end government systems integration for Melbourne organizations. We work with aged care providers, healthcare facilities, universities, and government agencies to ensure seamless, secure, and compliant integration with Services Australia’s digital infrastructure. As a Melbourne-based IAM and API integration specialist, we understand the unique requirements of government integration consulting in Victoria.
Q: How to integrate with aged care government systems?
A: Integrating with aged care government systems requires expertise in PRODA, GPMS, and Services Australia APIs. Tikka Consulting delivers comprehensive aged care government integration services in Melbourne including: (1) PRODA account setup and B2B device registration, (2) GPMS access preparation for the new Aged Care Act 2024, (3) API integration with Services Australia platforms for automated claiming and reporting, (4) Healthcare Identifiers (HI) Service integration, (5) My Health Record connectivity, and (6) Serious Incident Response Scheme (SIRS) reporting integration. Our aged care IT services cover the complete integration lifecycle from requirements analysis to testing, deployment, and ongoing support. We ensure your organization achieves digital readiness for government B2G (Business-to-Government) requirements while maintaining compliance with the Aged Care Quality Standards and Privacy Act.